Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Warranty

  • Our tech assistance staff is available 24x7x365 to reply to every one of your help tickets. Every single ticket you send out to us will be resolved within maximum 60 minutes. If your problem requires the assistance of an admin, we will forward the ticket to the person on duty and will let you know that the issue is under control.

  • Top quality support service
  • Top–class Customer Support Service

  • Our technical assistance Department is going to be on duty for you day and night to to attend to all support demand tickets that you send. We offer customer help and support for all apps that are pre–configured on your machine. These include our custom built Web Hosting Control Panel, the selected OS and also the server admin panel (based on the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Web Hosting Control Panel that comes 100% free with the virtual server, you can discover an interesting Help zone, which incorporates all you should learn about running your web pages and apps. We have introduced a wide selection of how–to content articles and video courses that present the essential website administration tasks in an easy to comprehend manner.