1 hour ticket response
Timeliness is our chief task and that is the reason why we have a team of accomplished technicians who are eager to offer a rapid reply to any question that you may possibly have. Just post your customer support ticket from the Web Hosting Control Panel and we’ll reply back to you within one hour at the latest. As a matter of fact, we strive hard and aim for a 20–minute customer support ticket response time.
An Exceptional Client Support Service
We’ve got a team of web hosting support professionals who are eager to respond to all your requests every time you are in need of assistance. Almost all our tech support staff members have several years of experience in the cloud web hosting industry, which means that you can always count on fast and appropriate answers to your requests.
An Easy–to–Navigate Help Center Section
In the Web Hosting Control Panel you will find an intuitive Help section where you can get quick tips on how you can use our hosting services. You can see the answers to your inquiries in our F.A.Q. section, find more tips in the web hosting account management articles or check our step–by–step video tutorials.