For those who’d rather find out how to settle a common issue by watching an instructional video clip, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the training videos are very short and simple to follow. They offer step–by–step presentations of different website administration actions.
A 60–Minute Support Ticket Response Guarantee
With each of our semi–dedicated servers, we offer a 24/7/365 customer care service with a 1–hour support ticket response guarantee. A team of competent tech support engineers will be online for you to respond to all the enquiries that you might possibly have. During non–peak periods, a reply will be supplied within just 20 minutes.