Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reply warranty with all our cloud web hosting packages, meaning each individual support inquiry you post is going to be answered to in only 1 hour max. Our support company members have been trained to rapidly correct any situation and to ensure that you get relevant information on any issue that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime needed. Our staff of qualified professionals will be on–line for you 24x7x365 to reply to all of your queries and to remedy any issue you will have. You are able to send us a help and support ticket from your Web Hosting Control Panel or send us an email message any time. In addition, on business days, you’ll be able to give us a call or work with the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel provides a thorough knowledge base which is built into all parts. In each section, you’ll find a Help control key that will load for you a selection of step–by–step courses on how to utilize a specific feature or complete a particular action. Moreover, we have prepared training clips for you to get a better idea of the Control Panel’s interface.