Help and support Channels

  • Video Tutorials
  • Video Guides

  • Our how–to video tutorials will help you with any task in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We deliver an easy–to–use Frequently Answered Questions section where you can get solutions to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are at your disposal 24x7x365 to answer your technical questions. Expect a solution in less than 1–hour after you have handed in the ticket.

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Types of Help

  • Shared Hosting Support
  • Cloud Web Hosting Help and Support

  • Need help with your cloud web hosting account? Thinking about how take advantage of much of the cost free applications that we’re providing? Simply notify us.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • If you encounter troubles managing your SolusVM administration interface, or with any of the web apps the VPS has been pre–installed with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • You would like to modify the setup of your dedicated server? We are on shift 24 hours a day to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly intuitive and simple to operate. However, if, at any moment, you require help, you'll be able to count on our 24/7 tech support service.
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