If your website hosting provider offers live chat support, you are able to talk with a representative live and learn helpful info or get a problem resolved timely. The key advantage of using chat rather than calling to talk to a live person is that you need just a computer with access to the web, so you won't pay any rates if you are in another country or state. What's more, it'll be much simpler to copy and paste data like domains, usernames or error messages i.e. details that are sometimes hard to give to the other side on the telephone. The live chat is also a quicker approach to contact the web hosting service provider's support crew in comparison to using a ticketing system. What's more, in the event that some problem requires more time to be dealt with, you're able to do something else entirely while you wait for assistance on the live chat, which means that you will not lose time - something that is impossible when you are on the phone.

Live Chat Support in Cloud Web Hosting

As we consider the fact that numerous problems are usually resolved when you talk to a live person, we offer a live chat service for all of our potential and active clients. The chat is available every single day and our customer care representatives will help you with a number of questions and problems. In case you are not our customer yet, you'll be able to find out more about our cloud web hosting plans and the web hosting environment in general so as to make sure that your sites will operate properly on our servers. In case you already have an account and you have some questions or you have any kind of troubles with some of our solutions, you can get in touch with us through the live chat and we can provide the needed details or assist you to troubleshoot the problem. You will need to open a trouble ticket for certain issues which need longer time or the expertise of a system administrator, but for a lot of standard issues you'll get help right away.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we supply with all of our semi-dedicated hosting service, you are able to get the answers for any questions you have or have numerous issues resolved rapidly. The service is available every day, so you'll be able to speak with a representative even on weekends and holidays. In case you're not sure which package is better for your sites or if our hi-tech cloud hosting platform matches some system requirements, you can join the live chat before buying anything. If you're an existing customer, you can receive more info about account settings, billing issues as well as various common tech problems you may have, for instance in case you cannot set up an email account in a client on your PC. The live chat can save you a lot of time no matter where you are or when you get in touch with us.